Let’s create a thriving town centre through

collaboration and partnership

View our Business Plan here

It's a ‘YES’ for Crawley Town Centre BID

Crawley town centre have voted in favour for a Business Improvement District (BID).

68% of businesses voted in favour of the BID by number, with 73% in favour by rateable value, representing a 35% turnout in total.

The successful vote will see over £2 million invested into the BID area over the next five years. The funds will be spend on a range of projects and initiatives which help to create a thriving town centre. 

Dear levy payer,


As I'm sure you are aware, April 1st 2020 is the date that Crawley Town Centre Business Improvement District was due to launch officially with much aplomb. Whilst the BID term will begin as at 1st April, we are sure you understand that there have been exceptional circumstances with COVID-19 causing a measure of disruption that has meant ongoing consideration surrounding the BID’s preparation to launch.  


In light of the above, we are not able to launch in the way that we would have preferred however, The BID and its Board do intend to do so as soon as we are in a position to.


We appreciate and fully understand the impact BID levies may have on businesses in light of unprecedented times, however, we are confident that the levy payment will be outweighed by the benefits of the BID and the positive improvements it will make to Crawley Town Centre once we are able to apply them after this challenging period.


We will continue to update and be in touch throughout this time and will push forward as soon as possible once the situation is clarified. 


Yours sincerely, 

Neil Cooper

Crawley Town Centre BID Director/Chair


What is a Business Improvement District (BID)?

A BID offers an opportunity for local businesses to have a say in the future of their town centre. 

315 BIDs
in the UK

Levy Rates mostly 1%-2%
of Rateable Value (RV)

Total BID Funding 

Success Ballot 97%

Total Hereditaments Circa 120,000

View the BID area and list of streets here

What will the Crawley Town Centre BID deliver?


Safer environment

1. Introduce Street Ambassadors 

To build a relationship with businesses to tackle on-street issues such as crime and anti-social behaviour.

2. Improved CCTV coverage 

Increase CCTV coverage and visibility.

3. Lobby for more police in town centre 

Take an active role in speaking on behalf of businesses who would like increased police presence.

4. Work towards Best Bar None Scheme

Help night time economy venues to work towards better safety and national recognition.

Showcasing the offer 


1. Consumer website 

With a dedicated visitor website we will showcase Crawley’s recreational offerings by promoting local events and offers in the area.

2. Dedicated social media 

Establish a strong social media presence to help promote Crawley as a regional destination to consumers.

3. Exclusive offers to the office and professional sector 

Create a sense of loyalty to employees in the area through bespoke offers and discounts.


1. Family focused events 

Work with local partners and businesses to deliver fun, family-focused events.

2. Food and Farmer’s markets 

Bring a Food and Farmer’s market to Queensway and the Historic High Street to draw dwell-time and enliven the town.

3. A year long calendar of events 

Raise communication about local events happening in the town centre to increase business participation.



1. Accessibility campaigns 

Showcasing the best that Crawley has to offer compared to neighbouring town centres.

2. Business networking 

Hosting a number of networking opportunities for businesses to ensure they feel connected to their town centre.


Amongst the views of the business community in Crawley was an overall desire to see an improved town centre. Enabling a safer environment, showcasing the town’s offer, creating opportunities for enlivenment and better connecting businesses to the town centre would help achieve this key aspiration. The impact of both businesses and visitors having the opinion of Crawley as an improved town would also complement wider opportunities.


Case studies

Watford BID

Newcastle-under-Lyme BID Ltd


View the Operating Agreement and Business Plan here.

Thank you for your support so far!

If you would like to find out more information please get in touch with us on towncentrebid@crawley.gov.uk

© 2019 

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